Normally I would not ask anyone to watch any Sunday talk show, much less Faux News Channel, but (I received this alert in an e-mail; if I'm wrong, you have my apologies) Sister Jeannine Gramick will appear on This Week With George Stephanopolous (ABC; check local listings) today around noon, and Geraldo Rivera's Fox show later Sunday night. Jeannine was censured and horribly mistreated by the Vatican (Ratzinger) for ministering to gays and lesbians and supporting gay rights. Her work was made into a documentary : In Good Conscience, Sister Jeannine Gramick's Journey of Faith. Jeannine made the journey that theocrats and reactionaries fear the most -- she was suspicious and biased against homosexuals until she actually met them and learned baby gift basket ust how diverse, thoughtful, kind and capable they were in the midst of their "evil" or "immoral" plans for world domination. Stories like hers are all too rarely heard in our lazy, stereotypical media. I hope you get the chance to witness a small sliver of the work she has done.

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Freaknomics points us to the greatest fast food promotion in memory. Beat the cashier in a game of rock paper scissors and save a buck. What I absolutely love about this idea, other than its obvious remarkability, is the way it humanizes the previously automatonized front line worker. Instead of making them invisible, it makes them part of the deal. cheap conference call Tell your Starbucks barrista a really funny joke, get a free biscotti (knock knock jokes not valid in some states.)" Why not do this with your accounts payable people? Or give the customer service people the ability to give a prize to the nicest person who calls in each day? What's the worst that could happen--they might use a little judgment, might enjoy the day a bit more, might even start to care. If you let them.

Freaknomics points us to the greatest fast food promotion in memory. Beat the cashier in a game of rock paper scissors and save a buck. What I absolutely love about this idea, other than its obvious remarkability, is the way it humanizes the previously automatonized front line worker. Instead of making them invisible, it makes them part of the deal. "Tell your Starbucks barrista a really funny joke, get a free click to dvd iscotti (knock knock jokes not valid in some states.)" Why not do this with your accounts payable people? Or give the customer service people the ability to give a prize to the nicest person who calls in each day? What's the worst that could happen--they might use a little judgment, might enjoy the day a bit more, might even start to care. If you let them.

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